Collaborate is a community referral solution that allows
disparate community providers to share in a client care
plan and manage the tenets of Whole Person Care.
Care Collaboration Platform
The Care Collaboration Platform from Safety Net Connect delivers a centralized hub for real-time communication and care-coordination between community-based providers. Historically these community-based providers have lacked pathways for data sharing. Now providers can generate a “Community Collaboration Care Plan” and coordinate with other partner agencies in real time — including clinics, homeless shelters, recuperative care services, emergency rooms and other providers.
- Inclusive, unified & patient-centric care
- Address social determinants of health — food insecurities, caregiving and more
- Tailored to practical needs of vulnerable populations & teams that care for them
- Real-time data-sharing; 360 view of care & services
- Distributive model — every organization focused on what they do best
- Decrease service duplication + illuminate previously invisible gaps in care
Now we can engage all of our providers in the community in real time – whether they are part of the same network or system or not. We are essentially creating a uniquely tailored, virtual care network for each patient we serve.
Melissa Tober, Manager Strategic Projects, Health Policy, Research, & Communication, Orange County Health Care Agency
Building a Community Collaboration Care Plan
A unique coordination tool, the community collaboration care plan serves as the core, or central hub of our system:
- Allowing care teams to view and contribute to the individual’s care plan and coordinate resources
- Care teams can capture updated demographics such as location, phone # or language preference with each encounter
- Care plan activity is separated into 6 focus areas for a quick view into the individual’s progress
6 Focus Areas of the Community Collaboration Care Plan
Medical Services
Social Services
Recuperative Care Services
Behavioral Health
Resource & Linkage
Shelter & Housing
Tailored to the Unique Needs of Vulnerable
Populations & Their Care Teams
- Referral management; automated reporting
- Global dashboard view of patient care activities; care team messaging & notifications
- Real-time admit, discharge, transfer (ADT), eligibility & demographic data
- Track most recent location — including cross streets
- Integrated assessments — social determinants, housing readiness, behavioral health…
- Enable patients to electronically store valuable documents
We Mind the Gap
Safety Net Connect solutions seamlessly close gaps in communication and continuity that occur in the hand-offs between providers, payors, and differing technology.