Safety Net Connect’s award-winning health technologies
increase access to care, enhance care coordination and
reduce healthcare costs.
Our premier products “Converge,” “Connect,” and Collaborate” are
web-based care coordination solutions designed to close gaps in
communication and continuity between providers, payors
and disparate technology.
Next Generation eConsult
Converge next-generation eConsult platform connects medical, behavioral &
social service providers for rapid access to whole-person care coordination.
Convergence of Disciplines
Bringing medical, behavioral & social service providers together in an integrated platform
for a holistic, patientcentered care.
Convergence Access
Solving the challenges of both rural and urban settings increase access and capacity regardless of geographic location.
Convergence Across Systems
Close gaps in communication from the hands-off between providers, payors, and different healthcare systems or technology.
Convergence of Data
Real-time dashboard and robust reporting increase evidence-based care and documentation for quality metrics.
How Converge Works
- Clinical tools streamline referrals, workflows and increase standardization with decision support.
- Integrated administrative features ensure automated execution for everything from referral eligibility and
scheduling, to billing and documentation for quality or certification requirements. - Electronic consultations or “eConsults” facilitate a care plan dialogue between providers. Most eConsults
are completed within a day and over 60% are resolved without a specialist office visit.
Administrative Integration
Eligibility Management Automated Billing Complete Documentation Synchronized Scheduling
Clinical Standardization
Intelligent Referrals Decision Support Specialty-Specific Workshops Real-time Dashboard & Report
“By facilitating communication and maximizing scheduling access, eConsult plays a significant
role in how we create capacity and sustainably provide coordinated care for patients with DR
across all of the LADHS sites.”
– Lauren P. Daskivich, MD, MSHS & Director, Ophthalmology and Eye Health Programs at LADHS.
What Makes Converge Unique?
Converge extends beyond the physician-to-physician transaction model
of traditional eConsults. Our next-generation platform efficiently
coordinates whole-person care for thousands of providers and millions of patients.
Interface
- Created with clinicians from 60+ specialties
- Automatically prompts for key data points & attachments
- Fast, efficient & consistent information exchange
- Care-specific referral guidelines & decision support algorithms
Infrastructure
- Cross-discipline coordination for whole-person care
- Web-based technology integrates providers across fragmented systems
- Geography-agnostic: increases access in both rural and urban settings
Implementation
- Dedicated teams provide experienced guidance
- Each implementation is tailored to an organization’s unique needs and culture
- Best-practice policies and workflows for rapid training & system adoption
Converge Outcomes:
Proven effective, scalable and sustainable for increasing access and whole person care coordination. Studies reveal Converge:
- Eliminated the need for a specialty care appointment in 68.8% of cases
- Offers “sustainable long-term improvement in specialty care access“
- Decreased wait times for specialty care by 89.2%
- Is “a cost-effective solution for traditionally underfunded safety net providers”
- Maintained or enhanced quality-of-care while simultaneously achieving substantial cost savings
“The implementation of this system suggests that even in a large, underserved urban population,
specialty access is not an intractable problem, and that a shift in the model for specialty
care can provide rapid electronic input for thousands of patients in need.”
– Paul Giboney, MD, Director of Specialty Care at LADHS
Converging Providers, Systems & Patients, with Benefits for All…
Increased
Access
- Virtual Access to Specialists
- Shorter Wait Times for Specialty Appointments
- Positive Patient Experience & Satisfaction
Care
Coordination
- Whole-Person, Multi-Disciplinary Approach
- Coordination Across Networks
- Evidence-Based Practices
- Quality Metrics
Cost
Reduction
- Decreased ER Utilization
- Reduced Duplication of Services
- Cost-Effective, Quality Care for Vulnerable & Underserved Populations