HealthBook+, the personalized care delivery platform that surfaces actionable insights from fragmented health data, today announced a strategic partnership with Safety Net Connect (SNC), a leading provider of advanced virtual care and closed-loop care coordination solutions to improve access for underserved populations.

Healthcare systems are facing rising demand and limited specialist capacity. This collaboration will accelerate healthcare risk management, enabling faster, value- centric decision-making through real-time insights. The partnership connects intelligence with action, pairing HealthBook+’s ability to efficiently summarize disparate patient data, apply clinical insights and identify timely risk signals with SNC’s expertise in facilitating peer-to-peer communication between primary care providers and specialists.

Having transacted over 2 million eConsults since its inception, SNC’s virtual care platform, SeeMD, consisting of both its asynchronous eConsult solution and synchronous televisit solution, has demonstrated its versatility in providing impactful results across state, county and health plan implementations. Embedding HealthBook+ directly into SNC’s solutions enhances how clinical information is synthesized and delivered without disrupting provider operations.

“Too often, critical clinical information gets lost or delayed as it moves between providers,” said Chris Turner, Co-Founder of HealthBook+. “Our collaboration with Safety Net Connect enables a more complete, context-rich view of each patient at the point of decision, enabling faster, more informed care while helping reduce unnecessary utilization and associated costs.”

HealthBook+ enhances the eConsult process by transforming the clinical information submitted by primary care providers into a more structured, clinically meaningful format. By organizing health data, summarizing relevant details and adding context, HealthBook+ ensures that each patient’s story is clear and actionable by the time it reaches the specialist.

This approach reduces the need for manual chart review and simplifies the interpretation of complex information. Specialists can quickly grasp the full clinical picture, respond more efficiently and manage a higher volume of consults without increasing workload.

“As the AI landscape continues to evolve, we were deliberate in selecting a partner that shares our commitment to delivering high-quality, actionable information to frontline providers,” said Keith Matsutsuyu, CEO of Safety Net Connect. “With HealthBook+, we can equip providers with more complete, AI-assisted clinical insights, enabling more informed decisions and supporting consistent, high-quality care regardless of coverage.” To learn more, visit healthbookplus.ai and safetynetconnect.com.

About Safety Net Connect, Inc.
On a mission to connect patients with the services and specialist insights they need, Safety Net Connect (SNC) provides healthcare organizations with technology solutions that place critical resources and information directly into provider hands. Its suite of scalable products drives value across operations, including care coordination, referrals, eConsults, and more. Long-standing Medicaid, state, payer and provider partners use SNC to close care gaps, improve coordination, facilitate access and support provider workflows, ultimately improving outcomes across tens of millions of patient lives. Learn more: safetynetconnect.com.

About HealthBook+
Headquartered in Denver, CO, and Athens, Greece, HealthBook+ is the market leader in personalized care delivery. HealthBook+ helps clinicians, care teams, and employees make better health decisions by surfacing actionable insights from fragmented data. Built in partnership with clinicians, HealthBook+ unifies clinical records with daily health data, including sleep, activity, nutrition, and mood, to create a complete health profile that travels with the individual across every stage of life.

At the center of HealthBook+ is PaiGE, the Agentic Medical Partner that identifies meaningful correlations across complex data and turns them into personalized insights. For people who want to get to their best health, it means clearer guidance and confidence in daily decisions. For care teams, it means directing patients to the right care sooner and having more time to focus on care. And for employees, it provides a single front door to understand their benefits, navigate care, and make smarter health decisions.

Their AI models are continuously reviewed by a Medical Advisory Board and draw from comprehensive health information, including provider-hosted EHR systems, personal health trackers, and self-reported data. HealthBook+ is committed to the highest standards of security, privacy, and governance, including ISO 27001, HIPAA, GDPR, and SOC 2. HealthBook+ is secure and private, putting members in control of how their information is shared. Learn more: healthbookplus.ai
Media Contact:
Renatt Brodsky Renatt.
Brodsky@healthbookplus.ai

 Safety Net Connect (SNC), a leading provider of advanced virtual care solutions, has found that the regional eConsult programs across Los Angeles, Orange, Riverside, and San Bernardino counties represent an annual organizational and community value of up to $150 million, according to theoretical modeling. This value was gleaned by applying the learnings from nationwide studies to the volume and experience of eConsult in the region, focusing on multiple areas of value the programs return across key pillars of its use cases.  

Implemented over the past decade across four counties, Southern California’s eConsult programs enable physicians to conduct specialist consultations electronically across safety-net, public health, and correctional care settings. In partnership with Safety Net Connect, the regional virtual network now facilitates more than 306,000 electronic consultations annually. 

Local providers leverage the eConsult network of 1,300 primary and specialty care physicians to gain specialist insight and clinically sound guidance for patient cases. The programs boast a virtual resolution rate of up to 65% regionwide, curbing a quarter of the counties’ in-person specialist appointments, and typically returning consultations within a day.  

“Prior to eConsult, some of our specialist appointments may have taken nine months or more, depending on the specialty,” said Dr. Paul Giboney, associate chief medical officer at LADHS. “Now, our virtual specialty requests can turn around specialist insights and guidance within twenty-four hours. In my opinion, that’s the strongest value of the program, but obviously the impact is so much greater than that.”  

Measured across four pillars of value, SoCal’s eConsult programs are estimated to annually generate: 

• $25 million return on investment — measured through avoided specialty visits, provider time savings, and operational efficiencies. 

• $65 million return on impact — measured through faster access to specialty care, reduced emergency department utilization, prevented hospitalizations, and improved chronic disease management. 

• $40 million return on innovation — measured through improved clinical decision-making, cross-county care coordination, and population health advancements. 

• $20 million return on individuals — measured in patient cost savings, reduced travel and lost wages, and improved access for underserved populations. 

“By applying national studies to Southern California programs’ volumes, we can see not just the cost-savings of eConsult, but also the widespread effect it can have on other areas within the health system,” said Keith Matsutsuyu, co-founder and CEO of Safety Net Connect. “This approach is much more holistic than simply looking at a singular return on investment, and establishes a baseline for the value a program brings, especially critical as public health organizations face increasing pressures to showcase value and do more with less resources.”  

About Safety Net Connect  

On a mission to connect patients with the services and specialist insights they need, Safety Net Connect (SNC) provides healthcare organizations with technology solutions that place critical resources and information directly into provider hands. Our suite of scalable products drives value across operations, including care coordination, referrals, eConsults, and more. Long-standing Medicaid, state, payer and provider partners use SNC to close care gaps, improve coordination, facilitate access and support provider workflows, ultimately improving outcomes across tens of millions of patient lives. Learn more: safetynetconnect.com.  

Media Contact: 
Joe Schutz 
Public Affairs Specialist 
joeschutz@innsena.com 
(916)505-4016