SNC Telehealth Solutions, a leading provider of advanced virtual care solutions and subsidiary of Safety Net Connect (SNC), has achieved Electronic Healthcare Network Accreditation Commission (EHNAC) Privacy and Security (EHNAC Privacy and Security) accreditation from DirectTrust™.

“SNC Telehealth Solutions has established a trust and confidence to existing and prospective stakeholders that customer data will be managed with integrity and effectiveness by achieving this critical accreditation,” said Lee Barrett, Commission Executive Director, DirectTrust.

Through a comprehensive third-party review, DirectTrust evaluated SNC Telehealth Solutions in areas of privacy and security, technical performance, business practices, customer service, personnel requirements, and third-party Cloud Service Providers. In addition, DirectTrust reviewed the organization’s process of managing and transferring protected health information (PHI) and determined that the organization meets or exceeds all DirectTrust criteria and industry standards.

“Our customers and partners demand the highest possible compliance with security standards,” shared Keith Matsutsuyu, CEO of Safety Net Connect and SNC Telehealth Solutions. “EHNAC Privacy and Security Accreditation from DirectTrust provides the assurance that our suite of virtual care solutions exceed industry standards in HIPAA privacy and secure handling of personal health information.”

About DirectTrust
DirectTrust™ is a non-profit, vendor-neutral alliance dedicated to instilling trust in the exchange of health data. The organization serves as a forum for a consensus-driven community focused on health communication, an American National Standards Institute (ANSI) standards development organization, an accreditation and certification body through EHNAC (the Electronic Healthcare Network Accreditation Commission), and developer of trust frameworks and supportive services for secure information exchange like Direct Secure Messaging and trusted, compliant document submission.
The goal of DirectTrust is to develop, promote, and, as necessary, help enforce the rules and best practices necessary to maintain privacy, security, and trust for stakeholders across and beyond healthcare. In addition, DirectTrust is committed to fostering widespread public confidence in the interoperable exchange of health information while promoting quality service, innovation, cooperation, and open competition in healthcare. To learn more, visit: DirectTrust.org.

About SNC Telehealth Solutions
With a mission to improve health equity, SNC Telehealth Solutions brings together the expertise, knowledge, and practical experience of two results-proven organizations: Safety Net Connect and Zane Networks. Together we provide innovative solutions for solving real-world problems. As Virtual Care becomes more mainstream, SNC Telehealth Solutions strives to minimize the barriers to access technology, clinical expertise, and create impactful solutions. Our marquee offering, SeeMD™, provides a unique combination of clinical resource expertise whenever the patient needs it. The solution expands the reach of a clinician and patient’s care team to continually engage the patient at a time that is convenient for all. For more information, visit www.snctelehealthsolutions.com.

Safety Net Connect (SNC), a leading provider of advanced virtual care solutions, has been selected by the Colorado Department of Health Care Policy & Financing (HCPF) to implement their cutting-edge eConsult platform for a statewide Medicaid implementation. Reviewed and approved by the Centers for Medicare & Medicaid Services (CMS), this innovative initiative is designed to support the HCPF mission to improve health care equity, access to care, and outcomes for Health First Colorado (Colorado’s Medicaid program) beneficiaries.

eConsult reduces barriers and expedites the delivery of high-quality care while enabling physicians to practice at the top of their scope, shared Chris Cruttenden, President of Safety Net Connect. Statewide adoption of eConsult is a significant step toward increasing equitable access for Medicaid members across Colorado.

The eConsult platform, a proven technology for efficiently and consistently delivering high quality healthcare for underserved populations, will facilitate seamless electronic communication between Primary Care Medicaid Providers (PCMPs) and specialist providers throughout the state. By enabling collaboration in determining the most effective care plans, the platform promises a more convenient and satisfying experience for members. With over a decade of successful implementation for safety net Medicaid plans across rural and urban settings, SNC’s eConsult technology offers numerous advantages, including expedited access to specialty care, improved quality of referrals, and reduced costs.

How the Colorado HCPF eConsult platform will work:
Electronic consultations, or “eConsults”, are asynchronous (store and forward) clinical communications between a PCMP and a specialty provider. The PCMP first transmits a secure eConsult request to a specialty provider. The specialty provider will then provide electronic medical guidance that assists the PCMP in the diagnosis or management of the member’s health care needs. The eConsult can result in a referral for a face-to-face visit with a specialty provider when clinically appropriate. In these instances, referrals will be made to specialty providers who are proven to improve quality outcomes, add value, and reduce costs specific to the specialty care required. By implementing the eConsult platform, Colorado is taking a significant step towards enhancing healthcare equity and improving access for Medicaid members. Safety Net Connect’s expertise and technology will play a pivotal role in achieving these objectives.

Learn more about the Colorado HCPF eConsult initiative at: https://hcpf.colorado.gov/eConsult_Platform

Safety Net Connect (SNC), a leading provider of advanced virtual care solutions, has earned certified status by HITRUST for information security.

HITRUST Implemented, 1-year (i1) Certified status demonstrates that the virtual care solution suite from SNC is leveraging a set of curated controls to deliver a complete security program that broadly protects against current and emerging threats.

“Congratulations to Safety Net Connect for earning HITRUST i1 Assessment certification and demonstrating the operational maturity of their cybersecurity program,” said Robert Booker, Chief Strategy Officer, HITRUST. “The HITRUST i1 Validated Assessment is a powerful tool for measurement, implementation, and performance assurance of information security controls.”

Through alignment with and incorporation of appropriate security controls, the HITRUST Implemented, 1-year (i1) Validated Assessment with Certification helps organizations address cybersecurity challenges and remain cyber resilient over time.

“As an organization dedicated to increasing healthcare access among underserved populations with innovative virtual solutions — we never lose sight of the critical importance of patient privacy, data security, and risk mitigation,” said Chris Cruttenden, President of Safety Net Connect. “Earning i1 Certification demonstrates our on-going commitment to the highest possible standards for cybersecurity and data protection.”

Safety Net Connect (SNC), a leading provider of innovative healthcare solutions, celebrates ConferMED’s milestone achievement delivering over 100,000 specialty eConsults to vulnerable patients in medically underserved communities across the nation using SNC’s Converge telehealth platform.

ConferMED is fiercely dedicated to the idea that access to high quality healthcare should be a right (not a privilege) for everyone regardless of geography or ability to pay. This shared principle served as the foundation for the partnership between SNC and ConferMED, which began nearly a decade ago as the two organizations joined forces to create effective telehealth solutions to bridge the health equity gap and increase access to specialty care in underserved communities.

“Our primary care providers do an amazing job ensuring that their patients receive comprehensive care,” explained Dr. Daren Anderson, ConferMED Founder and President. “ConferMED’s SNC-driven eConsults and live video sessions help to expand the provider’s capabilities to diagnose and manage more complex conditions — and in many cases provide care that might otherwise be unavailable to their patients.”

Using SNC’s platform combined with a novel workflow process, the ConferMED team has delivered specialty care to more than 100,000 patients across the U.S., in collaboration with more than 3,000 primary care providers. “We’re excited to celebrate this critical milestone and the dedicated ConferMED staff, specialists and primary care users who made it happen,” shared Keith Matsutsuyu, CEO of Safety Net Connect. “It’s truly an honor to partner with ConferMED, a leader in healthcare innovation that shares our passion for increasing health equity and access to care across all communities.”

With nearly 300 specialists across all major adult and pediatric specialty care disciplines, ConferMED supports practices nationwide looking to improve access and reduce the cost of specialty care. ConferMED’s specialists quickly review cases, provide input to primary care providers, and develop the optimal care plan for patients. This process improves chronic disease outcomes, reduces unnecessary emergency room visits and hospital admissions, and prevents long-term complications.

About ConferMED
ConferMED is a national eConsult provider improving access for patients while supporting better clinical outcomes and reduced costs. ConferMED’s national network of over 300 specialists combined with its comprehensive interoperability solution allows primary care clinicians across the country to receive guidance and advice from experts in all major adult and pediatric specialties and subspecialties. Developed by practicing primary care providers, ConferMED offers expert implementation support to ensure seamless integration into existing clinical workflows with minimal disruption or added work. An informational video on the ConferMED Advancing Health Equity initiative can be found here: confermed.com/healthequity.