LOS ANGELES–(BUSINESS WIRE)–Safety Net Connect (SNC), , a leading provider of advanced virtual care solutions, and the National Institute for Medical Respite Care, a special program of the National Health Care for the Homeless Council (NHCHC), will expand their Recup Connect pilot program to four Los Angeles-based CommonSpirit Health hospitals. The pilot, which was designed to improve hospital discharge coordination by connecting acute care hospitals with recuperative care providers in the local geographic area, is currently used at seven other hospitals and care providers across LA County.

Launched in January 2025, the pilot has facilitated over 660 referrals, using Safety Net Connect’s Recup Connect platform to enable electronic referrals along with a dashboard view of the recuperative care facility’s bed availability, acuity capability and other factors. This holistic view, similar to a hotel’s reservation site, assists in the quick and seamless placement of a discharged patient to streamline transitions, including:

• Real-time bed availability and eligibility criteria
• Electronic referrals, allowing hospitals to send referrals directly to preferred facilities or into a shared pending queue for provider review
• Secure, centralized messaging between care settings

The addition of four new CommonSpirit acute hospitals will strengthen the pilot’s post-acute provider network across LA County and improve access to recuperative care for patients who need it most.

“This expansion underscores our shared commitment to bridging the gap between hospital discharge and community-based recuperative care,” said Keith Matsutsuyu, CEO and Co-founder of Safety Net Connect. “By strengthening these connections, we’re ensuring that patients experiencing homelessness or housing instability receive the continued care and support they need to recover.”

This growth likewise represents the next phase of the pilot as it moves toward broader adoption with the inclusion of health plans. Current participants include health systems like Cedars-Sinai, as well as a variety of recuperative care providers like Golden State Recuperative care, Harbor Care Foundation and Horizon Recuperative Care facilities.

“Medical respite care fills a critical gap in the health care system for people experiencing homelessness,” added Bobby Watts, CEO of NHCHC. “By expanding the Recup Connect pilot, we are creating stronger, more seamless connections between hospitals and recuperative care providers—ensuring that vulnerable patients more quickly get the stability and support they need to heal.”

About Safety Net Connect

On a mission to connect patients with the services and specialist insights they need, Safety Net Connect (SNC) provides healthcare organizations with technology solutions that place critical resources and information directly into provider hands. Our suite of scalable products drives value across operations, including care coordination, referrals, eConsults and more. Long-standing Medicaid, state, payer and provider partners use SNC to close care gaps, improve coordination, facilitate access and support provider workflows, ultimately improving outcomes across tens of millions of patient lives. Learn more: safetynetconnect.com.

About the National Health Care for the Homeless Council (NHCHC)

The National Health Care for the Homeless Council works to improve homeless health care through training and technical assistance, researching and sharing best practices, advocating for real solutions to end homelessness, and uplifting voices of people experiencing homelessness. The National Institute for Medical Respite Care (NIMRC) is a special program of NHCHC created to improve and expand access to medical respite care nationwide.

NEWPORT BEACH, Calif.–(BUSINESS WIRE)–Safety Net Connect (SNC), a leading provider of advanced health and social connectivity tools, today announced its expansion into the correctional health and reentry space. As incarceration and recidivism rates continue to rise, resource-squeezed justice programs throughout the U.S. struggle to provide critical healthcare to inmates, and community programs lack the infrastructure to effectively connect newly released individuals with the social resources they need to succeed.

Addressing the specialty care needs of incarcerated individuals, Safety Net Connect’s eConsult platform provides correctional health facilities with access to virtual specialty care and guidance. Tapping into a digital network of primary care providers and specialists, these organizations can facilitate care more quickly and cost-effectively, reducing the need for relocation to an off-site clinic and minimizing the cost and personnel resources required for such transport.

Following incarceration, many individuals struggle to connect with necessary health and social services. Safety Net Connect’s Collaborate platform provides a closed-loop referral network and serves as a centralized hub for case workers, justice systems and community programs. Organizations use Collaborate’s powerful, easy-to-use technology to connect individuals to medical, behavioral, social and community resources and securely share vital health and social information to close gaps in communication and care.

“Incarcerated individuals have the same health and medical needs as the rest of our country, but with dramatically higher barriers to access,” said Chris Cruttenden, president of Safety Net Connect. “eConsult allows these inmates to access the care they need while eliminating the complicated, expensive logistics of transportation to and from doctors’ offices. Upon reentry, many people on Medicaid struggle to thrive without connections to health and social services. Ensuring they understand available resources can dramatically curb recidivism, as well as costs related to relapse, health events and ED usage.”

Historically focused on underserved and under-resourced populations, Safety Net Connect has years of experience partnering with county, state and federal entities across the U.S. Working with programs like LA County Correctional Health Services, SNC provides health and social service connections to centers like the Twin Towers facilities, Century Regional Detention Facility, Inmate Reception Center and more. This decades-long partnership has enabled 20% of previously in-person specialty care visits to be facilitated virtually, saving the county upwards of $200,000 in a single year.

“We’ve worked for years with counties and health programs that naturally overlap with correctional health and reentry,” said Keith Matsutsuyu, co-founder and CEO of Safety Net Connect. “We are keenly aware of the needs of these populations, and it was a no-brainer to extend our services directly to these programs we’re already supporting, connecting individuals with the care and resources they need while lowering costs across the board.”

About Safety Net Connect

On a mission to connect patients with the services and specialist insights they need, Safety Net Connect (SNC) provides healthcare organizations with technology solutions that place critical resources and information directly into provider hands. Our suite of scalable products drives value across operations, including care coordination, referrals, eConsults and more. Long-standing Medicaid, state, payer and provider partners use SNC to close care gaps, improve coordination, facilitate access and support provider workflows, ultimately improving outcomes across tens of millions of patient lives. Learn more: safetynetconnect.com.